Customer and Employee communication is vital to any business.
And while many of us have the habits and tools to communicate with our employees, when it comes to customers, the company often relies on email or a customer service phone line to communicate.
The problem with these methods is that they often feel impersonal and unengaging.
Based on surveys, customers prefer to communicate with businesses through live chat, email, and SMS text messaging.
Rake solves this problem and makes both customer and employee communication even more personalized than ever.
