Your company’s support and service department is an important part of the business, but what if, as is so often the case, you don’t have the budget for a full-blown helpdesk to handle customer queries? You could use an all-in-one customer support solution like Zendesk, but at $150 per month per agent, it’s not a cost-effective option for businesses with a lower turnover of customer queries. Here are five affordable alternatives to Zendesk that will help you keep customer queries under control, without blowing your budget.
